[BlueOnyx:21086] Re: Roundcube not working - login rejected

[Adam Lepp]

Thanks Chris...
None of those  restrictions are in place - I successfully used RC yesterday
and had been using it for years.
But good news...a few minutes ago it started working again. I didn't do
anything other than wait an hour or so.

-----Original Message-----
From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chris
Gebhardt - VIRTBIZ Internet
Sent: Wednesday, June 07, 2017 11:09 AM
To: blueonyx at mail.blueonyx.it
Subject: [BlueOnyx:21084] Re: Roundcube not working - login rejected

Hi Adam,

On 6/7/2017 9:01 AM, Adam Lepp wrote:
> A client notified me that she wasn't able to log into Roundcube.
> I duplicated the problem with my own email, and some of my clients'
> accounts.
> I successfully used Roundcube yesterday.
> Error is that the login failed.  Thankfully, email itself is OK - 
> Since I mostly use Outlook I wasn't aware of the issue until my client
called.

It sounds like an authentication error.   Since Roundcube makes an IMAP 
connection from localhost, I would check to see if you've got any firewall /
security (ie: apf, Dfix) that have flagged 127.0.0.1 or the server's main
public IP address.

--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated www.virtbiz.com | toll-free (866)
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