[BlueOnyx:24146] Re: Only one web app available for installation

[f.kaegi at fairtalk.com]

Hi Michael

Kindly let me know if I shall try to install the latest BIOS and set a
unique UUID and serial number on the Supermicro server, before you attempt
to fix the problem? I didn't do it, because I didn't wanted to risk having
issues again with RoundCube. But maybe it will be easier for you to resolve
the pressing issues with all the web apps? 

Please let me know how to proceed and when you can attend to our server.

Best regards
Felix


-----Original Message-----
From: Blueonyx <blueonyx-bounces at mail.blueonyx.it> On Behalf Of
f.kaegi at fairtalk.com
Sent: Monday, 27 July 2020 08:55
To: 'BlueOnyx General Mailing List' <blueonyx at mail.blueonyx.it>
Subject: [BlueOnyx:24137] Re: Only one web app available for installation

Hi Michael

Thanks for your reply. 

The problem we are facing is due to the Supermicro server and their *really*
shitty BIOS. 

You discovered that the UUID on our server isn't unique. As per BIOS
specifications it *must* be unique, but another BlueOnyx in Malaysia has the
very same UUID. Additionally the serial number is shared between all
Supermicro servers of this make and model. This *also* should be unique and
is instead "0123456789". Their support says: "Oh, but the client is supposed
to use the Supermicro-tools to set the serial to whatever they want it to
be!". And of course nobody does, because they don't know that this ever
could be an issue.

Since you are using UUID and Serial to generate a BlueOnyx-Serial-Number for
NewLinQ and ours ended up being identical to someone else's, we faced and
continue to face issues with the Webapplications.

You fixed the issue for RoundCube but the issue persists for all other web
apps. 

With the risk of having again issues with RoundCube but with the hope of
overcoming the issues with all web apps, shall I try to install the latest
BIOS and set a unique UUID and serial number?

Best regards
Felix


-----Original Message-----
From: Blueonyx <blueonyx-bounces at mail.blueonyx.it> On Behalf Of Michael
Stauber
Sent: Friday, 24 July 2020 23:45
To: blueonyx at mail.blueonyx.it
Subject: [BlueOnyx:24133] Re: Only one web app available for installation

Hi Felix,

> On our 5210R there is only one app from the all-packages bundle 
> available In the Webapplication Installer for installation on any of 
> our
Vsites.
> 
> Anyone has an idea how to fix this?
I think this is related to the serial number issue that we've had on that
box recently.

I'll have to check that. I recall you submitted the login details again in
the last few days, so I'll have a look at it.

--
With best regards

Michael Stauber
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