[BlueOnyx:24549] Re: Roundcube contacts lost

Robert Fitzpatrick robert at webtent.org
Thu Dec 3 11:25:16 -05 2020


Michael Stauber wrote on 12/3/2020 11:15 AM:
> Hi Robert,
> 
>> After I migrated using CMUExport and CMUImport, Roundcube gave me an
>> error. I renamed the folder in the vsite web directory to
>> roundcube-5106, then added the Roundcube v1.4.3 Web Application from the
>> WHAM Module installed.
>>
>> It appears that all preferences were lost somehow last night.
> 
> There are a couple of things at play there. When you migrate via CMU,
> the GUI doesn't know what WebApps (if any) a Vsite has. Easy-Migrate
> retains that information.
> 
> RoundCube is configured to auto-deploy to new Vsites.
> 
> So if you CMU-migrate a Vsite that already has RoundCube, then
> eventually the auto-deploy mechanism of RoundCube/WebApp-Installer will
> kick in and will overwrite the migrated RoundCube with a fresh install
> of RoundCube. Which then replaces both the directory as well as the
> MySQL database of that instance entirely. In that case the contacts will
> be lost, as they're only stored in SQL.
> 
> You said you manually deployed RoundCube via the WebApp-installer after
> the migration. That also counts as a "first time install" (and not an
> upgrade), because as far as the WebApp installer was concerned: There
> was no previous RoundCube installed that it knew of.
> 
> That would also replace the SQL database of that install with a fresh
> one that didn't have the previous contact data.
> 

Thanks Michael. So I'm not sure why that happened last night. I migrated 
on Sunday, renamed the old directory and did WebApp install. Monday I 
set Preferences and imported contacts for several users. All was fine 
through yesterday, this morning all preferences and contacts gone.

-- 
Robert



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