[BlueOnyx:24747] Re: RoundCube mysteriously stopped working

[Adam Lepp]

This morning, a client couldn't log in with outlook, but RC worked fine.  I remoted in  her computer and verified. And now the opposite problem has surfaced.
"welcome to 2020, part2"
At any rate, I'm sure you and your fellow smart people in Texas can figure this out and I await your reply.

-----Original Message-----
From: Blueonyx <blueonyx-bounces at mail.blueonyx.it> On Behalf Of Chris Gebhardt - VIRTBIZ Internet
Sent: Monday, February 1, 2021 4:16 PM
To: blueonyx at mail.blueonyx.it
Subject: [BlueOnyx:24745] Re: RoundCube mysteriously stopped working


On 2/1/2021 2:58 PM, Adam Lepp wrote:
>
> A client notified me that her RoundCube login failed.  Having 
> successfully logged in for my own email earlier today, I tried her 
> account, and mine, and both failed.  My Outlook works fine, and I was 
> able to access her mail via mail2web.com.
>
> Is this a known issue? Don’t recall it ever happening in my 20+ years 
> of using these Cobalt/BQ/BO.
>
> I haven’t restarted. Will try that after business hours.
>
> BlueOnyx 5209R with BOPE, RC 1.2.0, at Virtbiz Server load, disk 
> space, etc., all fine.
>
We also had a report of a RoundCube user on 5209R with difficulty logging in via webmail.   The account authenticates with all other methods.   Just not from Roundcube.   This user's version is 1.4.10.

--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated www.virtbiz.com | toll-free (866) 4 VIRTBIZ

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