[BlueOnyx:25083] Unable to change domain

Michael Aronoff maronoff at gmail.com
Wed Sep 8 17:58:12 -05 2021


I have a client that has moved their website but are leaving their email 
with us.

I want to change the domain in the GUI to mail.theirdomain.com instead 
of www.theirdomain.com but when I try to do so it gives me the following 
error:

>Sorry, the email alias, \, is already in use on this system. Please 
>choose another.
>
>The operation failed. Unable to update the email information for the 
>users who belong to this site.

I removed all the aliases from the one user and that did not help. Any 
other ideas?

Thanks,
________________________________
M Aronoff Out – maronoff at gmail.com

I'm a great believer in luck, and I find
the harder I work the more I have of it.
   - Thomas Jefferson
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