[BlueOnyx:25439] Re: Instagram blocks

[Larry Smith]

You mentioned AV-SPAM, do you perchance have the GEOIP
service turned on.  Sometimes that blocks by country code
and depending upon the origin of the instagram messages
might be blocking before you see the name in the logs.

-- 
Larry Smith
lesmith at ecsis.net

On Sat May 21 2022 07:07, Meaulnes Legler @ MailList wrote:
> hello
>
> I have a customer who doesn't get recovery e-mails from Instagram to his
> account on a domain on my server. I couldn't find any instagram.com
> activity in the maillog, messages and error logs, I just can't figure out
> why he doesn't get these mails from Instagram. And of course, there is
> absolutely no support at Instagram, no way to change the recovery
> address...
>
> I stooped to create an Instagram account myself using the same domain and,
> effectively, I didn't get any e-mail from them either.
>
> I tried to completely turn off Security > APF (can't just whitelist
> instagram.com because the Allow Host Rules are obviously IP based only) and
> turned off also Network Services > AV-SPAM Services, that didn't help.
>
> Any idea how I can resolve this conflict?
>
> Thank you and best regards
>
> で⊃ Meaulnes Legler
> Zurich, Switzerland
> +41¦0 44 260-1660
>
> I'm on *Wire* as @meaulnes — https://get.wire.com/
> /no more Whatzap and so on!/
>
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