[BlueOnyx:25731] Re: New 5211R service Unavailable

Michael Stauber mstauber at blueonyx.it
Thu Nov 24 09:04:05 -05 2022


Hi Keith,

> Did a fresh install and before I did the easy-migrate I just tested the
> front end admin panel and I'm getting
> 
> Service Unavailable
> 
> The server is temporarily unable to service your request due to maintenance
> downtime or capacity problems. Please try again later.
> 
> Additionally, a 503 Service Unavailable error was encountered while trying
> to use an ErrorDocument to handle the request.
> 
> I can ssh in to the machine with no issues. What would be the cause of this?

This is probably an ownership/permission issue with some base-alpine 
folders. I noticed that an ISO-installed base-alpine RPM will not set 
these right, whereas a YUM installed base-alpine does.

For debugging, please see this:

https://www.blueonyx.it/blueonyx-5211r-debugging

When you enable "development" mode as explained there, the GUI will tell 
you exactly what is wrong.

If it's a permission issue, one of these will probably fix it and it 
doesn't hurt if you run all of these:

chmod 700 /usr/sausalito/license/
chown admserv:admserv /usr/sausalito/license
chmod 700 /usr/sausalito/capcache/
chown admserv:admserv /usr/sausalito/capcache
chmod 700 /usr/sausalito/sessions/
chown admserv:admserv /usr/sausalito/sessions
chown -R admserv:admserv /usr/sausalito/ui/chorizo/ci4/writable
chown admserv:admserv /var/log/gui-debug.log

Or you could do a "yum reinstall base-alpine-*", which will most likely 
fix it as well.

And by the way: After a failed Easy-Migrate you don't need to reinstall. 
In your case deleting the Vsites in question would have been enough.

-- 
With best regards

Michael Stauber



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