[BlueOnyx:27118] Re: Email issue

Michael Stauber mstauber at blueonyx.it
Fri Jul 19 14:10:16 -05 2024


Hi Roy,

> I tried setting it up Outlook from my office and get the same error.  My 
> IP works fine with three domains of my own on the same server.  She gets 
> the same error message when trying to send mail on her cell phone.
> 
> Her account was active when I migrated this domain to this server 4 
> months ago and has been working fine until this week.
Hmmm. You said the error message was this?

Jul 18 22:33:28 hostname postfix/smtpd[1386578]: NOQUEUE: reject: RCPT 
from unknown[216.9.xxx.xxx]: 554 5.7.1 <alonas at domain.com>: Sender 
address rejected: Access denied; from=<alonas at domain.com> 
to=<alonas at domain.com> proto=ESMTP helo=<STATION1>

That looks to me as if no SMTP-Auth was tried. Or maybe it was tried and 
failed.

Any more info in /var/log/messages?

I'd try RoundCube next just to see if it generally works for the 
account. If it does, then it's a configuration issue in Outlook such as 
trying to SMTP-Auth with the email-address as username, wrong password 
or not using SMTP-Auth at all.

-- 
With best regards

Michael Stauber


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