[BlueOnyx:05734] Re: 550 User unknown when sent to alias

[Chris Gebhardt - VIRTBIZ Internet]

Bryan Parker wrote:
> Greetings BlueOnyx mailing list,
> 
> I have an issue with a server recently migrated from Blue Quartz to Blue 
> Onyx using the CMU tool,
> and I can't quite figure it out.
> 
> When an email gets sent to an alias, it is bounced back with 550 User 
> unknown,
> but when sent to a non-aliased address (original user), the mail goes 
> through.
> The /etc/mail/virtusertable and virtusertable.db files are being updated 
> with the aliases when added through the GUI.
> 
> Not sure if this makes any difference, but I applied the following 
> change to accomodate the MX records for this particular server: 
> http://www.sendmail.org/faq/section4#4.5
> 
> Has anyone seen this behavior before?
> 
> Please let me know what additional information may be needed.
> Any help is greatly appreciated.

The quickest remedy for you to try is to edit the user, remove the 
aliases, save, then re-input the aliases, save again, and see if that 
fixes things.  You might also try giving Sendmail a kick after you do 
that with # service sendmail restart.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ