[BlueOnyx:05736] Re: 550 User unknown when sent to alias

[pm]

It would seem that eveything needs a kick :-)

Been living with this for some time.  An admin of mine keeps telling me this 
story so I go in and 'kick' everything in sight,  saving and resaving. Don't 
know what the prob is but it usually works after this, all the settings are 
ok and I have no answer for him.


----- Original Message ----- 
From: "Chris Gebhardt - VIRTBIZ Internet" <cobaltfacts at virtbiz.com>
To: "BlueOnyx General Mailing List" <blueonyx at blueonyx.it>
Sent: Tuesday, November 09, 2010 6:00 PM
Subject: [BlueOnyx:05734] Re: 550 User unknown when sent to alias


> Bryan Parker wrote:
>> Greetings BlueOnyx mailing list,
>>
>> I have an issue with a server recently migrated from Blue Quartz to Blue
>> Onyx using the CMU tool,
>> and I can't quite figure it out.
>>
>> When an email gets sent to an alias, it is bounced back with 550 User
>> unknown,
>> but when sent to a non-aliased address (original user), the mail goes
>> through.
>> The /etc/mail/virtusertable and virtusertable.db files are being updated
>> with the aliases when added through the GUI.
>>
>> Not sure if this makes any difference, but I applied the following
>> change to accomodate the MX records for this particular server:
>> http://www.sendmail.org/faq/section4#4.5
>>
>> Has anyone seen this behavior before?
>>
>> Please let me know what additional information may be needed.
>> Any help is greatly appreciated.
>
> The quickest remedy for you to try is to edit the user, remove the
> aliases, save, then re-input the aliases, save again, and see if that
> fixes things.  You might also try giving Sendmail a kick after you do
> that with # service sendmail restart.
>
> -- 
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated
> www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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