[BlueOnyx:15798] Re: Roundcube Issue

[Dirk Jessel - Head of Support @ BB-ONE.net]

Hi Jeffrey,

in our case there was no relevance of size of the body. After some try
and error an update of rc did the job.

Regards
Dirk

Am 20.08.2014 13:13, schrieb jeffrey Pellin - PX2:
>
> Dirk,
>
> I don't know if you have had any resolution of this - we have been
> having the same kind of issues.
>
> What I have discovered (during testing) is that the issue seems to be
> dependent on the message body size. As the body size gets larger it
> takes longer and longer to send until it eventually times out. It bugs
> our clients most when they are replying to a long thread, when they
> get to a break point and cant send any longer. In any case they get
> bored waiting with the "message sending" dialogue and click off the
> window.
>
> We are instructing our clients to turn off in-line replies, so that
> the previous thread appears as an attachment - and this seems to work
> 100% so far (touch wood). There is some vague mention of this issue in
> the Roundcube Changelog for version 1.02, and I guess we may bite the
> bullet and do the upgrade.
>
> I would be interested to hear how you have been getting on with this
> problem.
>
> Regards
>
> Jeffrey
>
>  
>
> ---
> *Jeffrey Pellin*
> Director
>
> *Jeffrey Pellin Consultancy Ltd* <http://www.quick-websites.co.uk>
> *Work:* 01692 558226
> *Mobile:* 07768 451738
> *Email:* jeffrey at pellin.co.uk <mailto:jeffrey at pellin.co.uk>
> *Professional Profile <http://uk.linkedin.com/in/jeffreypellin/>*
> 	Jeffrey Pellin
>
> See who we know in common
> <http://www.linkedin.com/e/wwk/53425140/?hs=false&tok=13wzr5NHSChl41> 	 
>
> On 12/08/2014 08:31, Dirk Jessel - Head of Support @ BB-ONE.net wrote:
>
>> Hi Michael,
>>
>> sorry, my info with the PHP-version was wrong (I asked with php -v).
>> |<?php phpinfo() ?> says 5.3.27, which should be the running PHP with the Webserver.
>> 5.3.3 is the one with the management GUI, right?
>>
>> This is our main Mailserver (www22) and RC worked fine till last weekend. 
>> |
>> So what to do?
>>
>> Dirk
>>
>> Am 12.08.2014 08:50, schrieb Michael Stauber:
>>> Hi Dirk,
>>>
>>>> upgrading PHP: best way should be your solarspeed-package, right?
>>> Yes, please.
>>>
>>>> But: this roundcube-version AND this PHP-version worked fine till now. ?
>>> Are you sure? Because usually the "stock" PHP-5.3.3 and RoundCube never
>>> did play that well together. It "mostly worked", but there have always
>>> been complains about this or that not working right. Once PHP was
>>> upgraded, all these issues went away.
>>>
>>
>>
>> -- 
>> Dirk Jessel
>>
>> BB-ONE.net - BX/BQ-VPS-Hosting in Berlin
>> Support-Team
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-- 
Dirk Jessel

BB-ONE.net - BX/BQ-VPS-Hosting in Berlin
Support-Team
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