[BlueOnyx:19565] Re: SMTP Service down

[Colin Jack]

We have issues with this … try using this script (from Michael):

#!/bin/bash

/sbin/service sendmail stop
killall -9 sendmail
/sbin/service clamd restart
/sbin/service clamav-milter restart
/sbin/service spamassassin restart
/sbin/service spamass-milter restart
/sbin/service milter-geoip restart
/sbin/service milter-greylist restart
/sbin/service sendmail start


This stops all mail/avspam services and restarts in the correct order.

Regards

Colin





On 14/05/2016, 14:42, "Blueonyx on behalf of Gianluca" <blueonyx-bounces at mail.blueonyx.it on behalf of gianluca.bianchini at tiscali.it> wrote:

>Colin Jack <colin at ...> writes:
>
>Hi Colin
>> 
>> Hi Gianluca
>> 
>> On 14/05/2016, 12:07, "Blueonyx on behalf of Gianluca Bianchini - Simpro
>S.p.A."
>> <blueonyx-bounces at ... on behalf of
>> gianluca.bianchini at ...> wrote:
>> 
>> >Hi,
>> >This week appeared an SMTP problem.
>> >
>> >The server stopped to send/receive mails.
>> >The message in the Active Monitor was this:
>> >'The SMTP server is not running and could not be restarted. The SMTP
>server may shut itself down
>> temporarily under extreme load. Check the CPU load on the server. If the
>load does not appear to be the
>> problem, go to the Server Desktop and try turning the SMTP server off then
>on again to see if this corrects
>> the problem. If the SMTP server is still unable to start, try rebooting
>the server itself by clicking the
>> Reboot Now button in the Power menu under System Settings. If the SMTP
>server is still unable to start,
>> please refer http://BlueOnyx.it/ for technical support.'
>> >
>> >We tried to restart sendmail service from gui and ssh shell, but didn't work.
>> >We rebooted server from gui and from ssh shell....nothing changed.
>> >We checked traffic use and email counter, we didn't see unusual traffic
>and it does not seem a spammer attack.
>> >The CPU load is very low.
>> >
>> >We don't understand what cause this problem.
>> >The unique workaround we found at the moment is to restore a snapshot of
>the BlueOnyx.
>> >After the restore the server work for some hours then stops again to
>send/receive e-mails.
>> >
>> >I'm sorry for the generic description but we are final user with few
>competence on BlueOnyx.
>> 
>> Are you using the Solarspeed AV-Spam package?
>> 
>> Regards
>> 
>> Colin
>> 
>> 
>
>Yes we use the Solarspeed AV-Spam.
>
>Bye, Gianluca
>
>
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