[BlueOnyx:22145] Re: Unplanned Maintenance of BlueOnyx Shop / NewLinQ

Richard Owen richard at pelicanit.co.uk
Thu Jun 7 11:48:59 -05 2018


Hi Michael

Thanks for the info ,

I have tried both the GUI option, and ran the cron script, and still have the same issues 

On one server it happens on AVspam and APF firewall,, and the second server it is happening  on AVspam and failtoban

Thanks

Richard




> Licence status checks says everything is ok, however a red banner 
> appears saying when opening the programs " License verification error: NewLinQ could not establish that you have a valid license to use this product. Please contact BlueOnyx support."

In the GUI please go to "Software Updates" / "BlueOnyx Shop" and click on "Status Check" and then on "Expiry Report". That should force a revalidation of the licenses and you should be fine.

If that (for some reason) doesn't work, run this script as root:
/etc/cron.daily/newlinq_cron.pl

It may take 5 minutes until it completes, as there is a "sleep rand(300)" in the script, but once it goes through you'll be fine.


I 
--
With best regards

Michael Stauber
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