[BlueOnyx:22155] Re: NewLinQ Maintenance Update

Greg Kuhnert gkuhnert at compassnetworks.com.au
Sat Jun 9 14:19:48 -05 2018


Hi Thomas.

open a ticket and I’ll get onto it. I’ll need IP’s and/or serial numbers in the ticket.

Thanks.
GK

> On 9 Jun 2018, at 2:49 pm, Thomas Petersen <thomas at nsd.dk> wrote:
> 
> Getting this when trying to update any packages from “Third Party Software”
> I have BlueOnyx Enterprise Edition (BOEE) 
> Status check is ok.
> Expiry report is ok.
>  
> “Sorry, the package file could not be downloaded from the specified URL. Please check the URL and try again. The software package was not installed.”
>  
> Regards 
> Thomas
>  
> Fra: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] På vegne af Greg Kuhnert
> Sendt: 8. juni 2018 01:23
> Til: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
> Emne: [BlueOnyx:22152] NewLinQ Maintenance Update
>  
> Hi all.
>  
> I’ve sorted some newlinq issues. I have some more work to do, but I have implemented a temporary solution to deal with one of the issues. I’ll get a permanent fix for the remaining issue in coming days.
>  
> For now, there are two quick checks you can do to make sure your newlinq connection is healthy. On your server:
> Go to Software Updates > Blueonyx Shop > Status Check - Confirm all is operating correctly, and the NewLinQ username matches your account. Note: Doing this will often fix newlinq issues if your serial number of ip has recently changed.
> Go to Software Updates > Blueonyx Shop > Expiry Report - Confirm the details match what you expect.
>  
> If there are ANY issues with the above, open a ticket and I’ll get onto it.
>  
> Regards,
> Greg.
> _______________________________________________
> Blueonyx mailing list
> Blueonyx at mail.blueonyx.it
> http://mail.blueonyx.it/mailman/listinfo/blueonyx

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