[BlueOnyx:22156] Re: NewLinQ Maintenance Update

[Greg Kuhnert]

Hi Thomas.

I think this one is now solved. I found a simple issue on the new server while troubleshooting for another client.

Allowed memory size of 16777216 bytes exhausted (tried to allocate 8392704 bytes)

Downloading uses a buffer. The limits on the old server were higher. Apologies for the inconvenience.

GK


> On 10 Jun 2018, at 5:19 am, Greg Kuhnert <gkuhnert at compassnetworks.com.au> wrote:
> 
> Hi Thomas.
> 
> open a ticket and I’ll get onto it. I’ll need IP’s and/or serial numbers in the ticket.
> 
> Thanks.
> GK
> 
>> On 9 Jun 2018, at 2:49 pm, Thomas Petersen <thomas at nsd.dk <mailto:thomas at nsd.dk>> wrote:
>> 
>> Getting this when trying to update any packages from “Third Party Software”
>> I have BlueOnyx Enterprise Edition (BOEE) 
>> Status check is ok.
>> Expiry report is ok.
>>  
>> “Sorry, the package file could not be downloaded from the specified URL. Please check the URL and try again. The software package was not installed.”
>>  
>> Regards 
>> Thomas
>>  
>> Fra: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it <mailto:blueonyx-bounces at mail.blueonyx.it>] På vegne af Greg Kuhnert
>> Sendt: 8. juni 2018 01:23
>> Til: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it <mailto:blueonyx at mail.blueonyx.it>>
>> Emne: [BlueOnyx:22152] NewLinQ Maintenance Update
>>  
>> Hi all.
>>  
>> I’ve sorted some newlinq issues. I have some more work to do, but I have implemented a temporary solution to deal with one of the issues. I’ll get a permanent fix for the remaining issue in coming days.
>>  
>> For now, there are two quick checks you can do to make sure your newlinq connection is healthy. On your server:
>> Go to Software Updates > Blueonyx Shop > Status Check - Confirm all is operating correctly, and the NewLinQ username matches your account. Note: Doing this will often fix newlinq issues if your serial number of ip has recently changed.
>> Go to Software Updates > Blueonyx Shop > Expiry Report - Confirm the details match what you expect.
>>  
>> If there are ANY issues with the above, open a ticket and I’ll get onto it.
>>  
>> Regards,
>> Greg.
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