[BlueOnyx:22157] Re: NewLinQ Maintenance Update

[Thomas Petersen]

Hi Greg
Its working now, thanks for your effort 😊

/Thomas

Fra: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] På vegne af Greg Kuhnert
Sendt: 10. juni 2018 09:00
Til: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
Emne: [BlueOnyx:22156] Re: NewLinQ Maintenance Update

Hi Thomas.

I think this one is now solved. I found a simple issue on the new server while troubleshooting for another client.

Allowed memory size of 16777216 bytes exhausted (tried to allocate 8392704 bytes)

Downloading uses a buffer. The limits on the old server were higher. Apologies for the inconvenience.

GK


On 10 Jun 2018, at 5:19 am, Greg Kuhnert <gkuhnert at compassnetworks.com.au<mailto:gkuhnert at compassnetworks.com.au>> wrote:

Hi Thomas.

open a ticket and I’ll get onto it. I’ll need IP’s and/or serial numbers in the ticket.

Thanks.
GK


On 9 Jun 2018, at 2:49 pm, Thomas Petersen <thomas at nsd.dk<mailto:thomas at nsd.dk>> wrote:

Getting this when trying to update any packages from “Third Party Software”
I have BlueOnyx Enterprise Edition (BOEE)
Status check is ok.
Expiry report is ok.

“Sorry, the package file could not be downloaded from the specified URL. Please check the URL and try again. The software package was not installed.”

Regards
Thomas

Fra: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] På vegne af Greg Kuhnert
Sendt: 8. juni 2018 01:23
Til: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it<mailto:blueonyx at mail.blueonyx.it>>
Emne: [BlueOnyx:22152] NewLinQ Maintenance Update

Hi all.

I’ve sorted some newlinq issues. I have some more work to do, but I have implemented a temporary solution to deal with one of the issues. I’ll get a permanent fix for the remaining issue in coming days.

For now, there are two quick checks you can do to make sure your newlinq connection is healthy. On your server:

  1.  Go to Software Updates > Blueonyx Shop > Status Check - Confirm all is operating correctly, and the NewLinQ username matches your account. Note: Doing this will often fix newlinq issues if your serial number of ip has recently changed.
  2.  Go to Software Updates > Blueonyx Shop > Expiry Report - Confirm the details match what you expect.

If there are ANY issues with the above, open a ticket and I’ll get onto it.

Regards,
Greg.
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