[BlueOnyx:27177] Re: IMAP with Outllok

[Taco Scargo]

Outlook tends to want to use the same username/password for incoming and outgoing mail.
Sendmail would not accept the “e-mail address”. This might confuse users as well :)

> On 9 Aug 2024, at 16:46, Larry Smith <lesmith at ecsis.net> wrote:
> 
> Taco,
> 
>  Hmmmm, how would it cause a sending problem since
> the change is only for the authentication part of dovecot
> and sending is done through either sendmail or postfix?
> 
> -- 
> Larry Smith
> lesmith at ecsis.net
> 
> On Fri August 9 2024 09:37, Taco Scargo wrote:
>> Hi Larry,
>> 
>> That is an interesting suggestion, I will have a look at it on my sandbox.
>> But this would likely cause e-mail sending problems….
>> 
>> Michael, did you ever look at the serverside“autoconfiguration” script
>> possibility?
>> 
>> Thanks,
>> 
>> Taco
>> 
>>> On 9 Aug 2024, at 15:06, Larry Smith via Blueonyx
>>> <blueonyx at mail.blueonyx.it> wrote:
>>> 
>>> Stephan,
>>> 
>>>  I believe you can edit the /etc/dovecot/conf.d/10-auth.conf and
>>> change the:
>>> #auth_username_format = %Lu to read
>>> auth_username_format = %n
>>> Make sure you remove the comment (#) character from the
>>> beginning.  Then restart dovecot and it will remove the domain
>>> from the email address given for authentication.
>>> 
>>> --
>>> Larry Smith
>>> lesmith at ecsis.net
>>> 
>>> On Fri August 9 2024 03:43, Stephan Notter via Blueonyx wrote:
>>>> Hello everybody
>>>> 
>>>> For a few days now, there have been a lot of customer inquiries about
>>>> problems using a IMAP BlueOnyx account with Outlook. The reason is that
>>>> the "new Outlook" is preinstalled as standard on the new devices.
>>>> 
>>>> As of Outlook 2019, it is no longer so easy to connect an IMAP account
>>>> with BlueOnyx because Outlook uses the email address as username. Even
>>>> when Outlook 2019 was first used, it was not possible to specify a
>>>> BlueOnxy IMAP account directly. By going through Manage Profiles, you
>>>> could enter a username in IMAP and add the mailbox to Outlook in this
>>>> way.
>>>> 
>>>> I have no found this option in the "new Outlook". There is a way to
>>>> enter a username, but this is only used for sending.
>>>> 
>>>> I ask customers to switch from the "new Outlook" to Classic/Legacy mode.
>>>> Most customers are overwhelmed by this and this function for switching
>>>> is not always in the same place.
>>>> 
>>>> takes a lot of time and nerves to calm the users down.
>>>> 
>>>> Does anyone else have this problem and perhaps has a simple solution?
>>>> 
>>>> Best regards
>>>> 
>>>> Stephan
>>> 
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