[BlueOnyx:06138] Re: Vacation autoresponder problems

[Lew Berry]

User account was most likely never configured in webmail. If return
address isn't specified it defaults to user at hostname

 

Lew Berry, MCSE, MCT, CSSA

LCB Consulting Inc.

Systems Engineer

450-106 State Road 13 N, #205

St Johns FL, 32259

LCBerry at LCBConsulting.net <mailto:LCBerry at LCBConsulting.net> 

(904) 482-1405

(904) 322-5049 fax

(904) 651-1046 cell

 

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From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it]
On Behalf Of Chuck Tetlow
Sent: Thursday, December 16, 2010 1:01 PM
To: BlueOnyx General Mailing List
Subject: [BlueOnyx:06136] Vacation autoresponder problems

 

We're having a bit of a problem with the vacation autoresponder in
BlueOnyx. 

In one domain (only one we know that users are using that autoresponder)
- any user that received a message, the system attempts to send a
response.  But the response is coming from username at servername.net, not
the original @domain.com.  

Obviously, this would cause confusion problems IF it did get through.
In our case, we're using a smart relay server that does some basic
checks.  Since its not getting proper reverse resolution on the server's
hostname - it fails and doesn't send the response on.  (Just as well -
since its coming from the wrong e-mail address). 

Has anyone else seen this before?  The autoresponder sends the response
using the server's full-qualified hostname as the "FROM" address instead
of the user's DOMAIN name?? 



Chuck 

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