[BlueOnyx:06141] Re: Vacation autoresponder problems

[Chuck Tetlow]

That sounds logical Lew. 

But one of the accounts had already been set up in Webmail.  We just set it up again with the correct return address and a custom signature file.  A test still shows it sending out the auto-response with a FROM address of username at serverhostname.

Thanks for the suggestion, but apparently - that's not our problem.

Chuck

---------- Original Message -----------
From: "Lew Berry" <LCBerry at lcbconsulting.net> 
To: "BlueOnyx General Mailing List" <blueonyx at blueonyx.it> 
Sent: Thu, 16 Dec 2010 13:47:26 -0500 
Subject: [BlueOnyx:06138] Re: Vacation autoresponder problems

> User account was most likely never configured in webmail. If return address isn’t specified it defaults to user at hostname
>  
> 
> Lew Berry, MCSE, MCT, CSSA
> LCB Consulting Inc.
> Systems Engineer
> 450-106 State Road 13 N, #205
> St Johns FL, 32259
> LCBerry at LCBConsulting.net
> (904) 482-1405
> (904) 322-5049 fax
> (904) 651-1046 cell
>  
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> 
> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it] On Behalf Of Chuck Tetlow
> Sent: Thursday, December 16, 2010 1:01 PM
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:06136] Vacation autoresponder problems
>  
> We're having a bit of a problem with the vacation autoresponder in BlueOnyx. 
> 
> In one domain (only one we know that users are using that autoresponder) - any user that received a message, the system attempts to send a response.  But the response is coming from username at servername.net, not the original @domain.com.  
> 
> Obviously, this would cause confusion problems IF it did get through.  In our case, we're using a smart relay server that does some basic checks.  Since its not getting proper reverse resolution on the server's hostname - it fails and doesn't send the response on.  (Just as well - since its coming from the wrong e-mail address). 
> 
> Has anyone else seen this before?  The autoresponder sends the response using the server's full-qualified hostname as the "FROM" address instead of the user's DOMAIN name?? 
> 
> Chuck 
------- End of Original Message -------
 
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