[BlueOnyx:03768] Re: Joomla

[Chuck Tetlow]

Are you saying you paid for BlueOnyx and are expecting support?!?!

Sure, hold your breath while you're at it...

Chuck

---------- Original Message -----------
From: "Tony C. Loosle" <tony-blue at s1-i.net> 
To: BlueOnyx General Mailing List <blueonyx at blueonyx.it> 
Sent: Tue, 2 Mar 2010 09:32:29 -0700 
Subject: [BlueOnyx:03767] Re: Joomla

> No, just on individual sites, which I now have working ok.   
>  
> Still looking for an auto solution, but don't see that yet for the BX server.
>  
> Glad to pay for a product, and when I do I expect some support...
>  
> T
>  
>  
> 
> 
> 
> > Tony,
> >
> > Are you trying to install it as a server wide service or something? 
> > Our developers just plunk it down in the sites that need it I
> > believe.
> >
> > As the admin I have not had to dink with it.
> >
> > Perhaps you need to consider a product for which you pay for
> > support and then you might have reason to complain.  I am new to
> > BX and this list but I suspect the attitude will not help you
> > resolve your problem.
> >
> > HTH
> >
> > Bret
> >
> > Tony C. Loosle wrote:
> >>
> >>
> >> Yes and my customers are ok with
> >> a 3 week answer to any problem as well.  Works great!
> >>
> > I just tell them I am out of the
> >> office and the need to wait for any thing to be fixed.  Wonderful
> >> support!
> >
> >
> >> Hi Tony.
> >>
> >> On 2/03/2010
> >> 5:28 AM, Tony C. Loosle wrote:
> >>
> >>>
> >> After a
> >>> year and
> >> no solution I am still looking for a way to easily
> >>
> >>> install
> >> Joomla and others on my BX box.
> >>
> >>
> >> Does anyone
> >>> have
> >> anything besides Compass Networks?
> >>
> >>
> >> As I have
> >> informed you, I am currently overseas. The problem you are having
> >> appears to be only happening on your server. I have offered to
> >> login to the box on a number of occasions to fix your issue. I
> >> have
> >> other customers who use our Joomla package without any problems
> >> at all.
> >>
> >>
> >> If you want my
> >> help, it is always on offer, but if I cannot
> >> replicate the
> >> problem anywhere else, I will need to look at your box to fix the
> >> problem.
> >>
> >> Regards,
> >> Greg.
> >>
> >> _______________________________________________
> >> Blueonyx mailing list
> >> Blueonyx at blueonyx.it
> >> http://www.blueonyx.it/mailman/listinfo/blueonyx
------- End of Original Message -------
 
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