[BlueOnyx:03846] Re: unable to login to email account after site xferto blue onyx

[Jimmy Gross]

Have you tried to reset the password for that account?

-----Original Message-----
From: blueonyx-bounces at blueonyx.it
[mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Munsell Randall
Sent: Thursday, March 04, 2010 6:26 PM
To: blueonyx at blueonyx.it
Subject: [BlueOnyx:03842] unable to login to email account after site
xferto blue onyx


Hi we recently changed a website we manage from an old blue quartz server to
a
blue onyx server.  We installed the YUM export utility on the blue quartz
server
and imported the site to the new blue onyx server.  But now our customers
are
unable to login to the email via any interface eg. webmail, outlook,
blueonyx
login, or even telnet.  The customer only has one email account so it is
very
crucial to them and they are unable to get any mail.  How can we fix this?
What's the deal here?

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