[BlueOnyx:10092] Re: Error on SSL-cert import

Larry Smith lesmith at ecsis.net
Mon Apr 9 16:02:13 -05 2012


Chris,

  Just tossing out ideas, but have you tried manually installing the cert
in the certs directory for the site (and of course fixing the name and such
to what the site expects) ??  (Believe they are stored under <vsite>/certs/)


-- 
Larry Smith
lesmith at ecsis.net

On Mon April 9 2012 15:15, Chris Gebhardt - VIRTBIZ Internet wrote:
> Ken - Precision Web Hosting, Inc wrote:
> > ----- Original Message -----
> > From: "Chris Gebhardt - VIRTBIZ Internet" <cobaltfacts at virtbiz.com>
> > To: "BlueOnyx General Mailing List" <blueonyx at mail.blueonyx.it>
> > Sent: Sunday, April 08, 2012 12:48 AM
> > Subject: [BlueOnyx:10083] Re: Error on SSL-cert import
> >
> >> Ken - Precision Web Hosting, Inc wrote:
> >>> Chris
> >>>
> >>> What if you enable it from the GUI with a self signed cert, then just
> >>> copy
> >>> over the
> >>> key, and certificate to overwrite the ones created by  the self-signed
> >>> cert,
> >>> in the certs directory.
> >>
> >> Ah, if I do that, then I get the redirect error:
> >>
> >> ==========================
> >> The page isn't redirecting properly
> >>
> >> Firefox has detected that the server is redirecting the request for this
> >> address in a way that will never complete.
> >>
> >> This problem can sometimes be caused by disabling or refusing to accept
> >> cookies.
> >> ==========================
>
> Well this has gone beyond frustration to loss of customer at this point.
>
>   :(   Unfortunately it's a circumstance beyond my control it would
>
> seem.  Not from lack of trying.  We've purchased 3 different SSL certs
> and none of them will import through the GUI.
>
> Each time, no matter what we try to load, BlueOnyx responds:
> "The imported file did not contain an ssl certificate. Please make sure
> the correct file is being imported."
>
> If there is something that I can do to help troubleshoot or rectify the
> problem that BlueOnyx is obviously having with SSL, ideas are certainly
> welcome.   Unlike more cosmetic issues, I would certainly consider this
> a crippling malfunction.



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