[BlueOnyx:19812] Re: 5209R - Cannot find the NewLinQ server. Please try again later. - Message

[Colin Jack]

Oh dear ... so wasn't my fault then? :)

Colin

> -----Original Message-----
> From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chris
> Gebhardt - VIRTBIZ Internet
> Sent: 07 July 2016 13:26
> To: blueonyx at mail.blueonyx.it
> Subject: [BlueOnyx:19810] Re: 5209R - Cannot find the NewLinQ server. Please
> try again later. - Message
> 
> Hi Greg,
> 
> On 7/7/2016 6:24 AM, Greg Kuhnert wrote:
> >> We had another customer notify us components from BOPE failed today as a
> result of not being able to check the NewLinq licensing server.   This could be
> related.
> >
> > Was that a customer migrating stuff to you? If so, that client still had the old
> server turned on for 24 hours (for backout strategy), and newlinq saw the same
> stuff in two places… Thats why it was causing grief.
> 
> Actually, this was a different customer, but UK-based, that noticed the issue.
> The customer has been hosted with us since 2011 and on this particular BOPE-
> enabled 5209R box since February of this year.
> 
> Dirk noted he found a routing issue with their carrier Cogent.  We also use
> Cogent as part of our routing mix, though that's not the carrier of
> preference from our network to yours.   It seems our routers would
> sooner choose Level3, Zayo, or even FPLFN before falling back to Cogent
> for that route.    So... could be related?  Possibly?
> 
> > Let me just say (private joke), I didn’t turn the newlinq server off
> > by mistake causing any downtime :)
> 
> OUCH!  You know how to hurt a guy!  ;)
> 
> --
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated www.virtbiz.com | toll-free (866)
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