[BlueOnyx:21477] Re: Email delivery issue

[Colin Jack]

Hi Chris,

> -----Original Message-----
> From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chris
> Gebhardt - VIRTBIZ Internet
> Sent: 05 October 2017 16:01
> To: blueonyx at mail.blueonyx.it
> Subject: [BlueOnyx:21476] Re: Email delivery issue
> 
> Hi Colin
> 
> On 10/5/2017 9:49 AM, Colin Jack wrote:
> > We have a number of users on our fast-mail.net domain who say that email to
> outlook.com and hotmail.com email addresses (so basically Microsoft) are not
> being delivered or bounced.
> 
> > Just wondering where to look next.
> 
> Microsoft runs their own blocklist.  If you're on it, most likely that's
> represented in the bounce message that the sender receives.   If you can
> get hold of that bounce message, there should be some info there including a
> link that tells you a little (little) bit about the reasoning.

We have seen this before but as I said,  the problem is that no users are getting bounce messages so I am wondering what else it could be. The MS bounce normally has a link to delist and we did this ages ago.

Regards

Colin