[BlueOnyx:25373] Re: Roundcube login

[Office]

Thanks Michael. I've tested IMAP via telnet and my mail software. No status alerts either. I submitted a ticket with access now if you could have a look. Seems to be server wide, I've tested with two vsites using roundcube with existing and creating a new user.


On March 23, 2022 9:20:56 PM EDT, Michael Stauber <mstauber at blueonyx.it> wrote:
>Hi Robert,
>
>> Roundcube giving me fits on a 5209R server where no login works always 
>> with the Roundcube error "Login failed". There was a space issue on the 
>> home drive at 95% full, but persists even after getting it less than 
>> 70%. IMAP working fine, even if I set the Roundcube config default host 
>> to the host with issue on a different 5209R server and vsite where 
>> Roundcube works, I can login to any user account with no issue, so it 
>> seems this is a Roundcube issue. I've compared and set same PHP 7.4 FPM 
>> for the site, tried to completely uninstall Roundcube from a vsite and 
>> reinstall, the issue remains.
>> 
>> Can someone suggest my next step to get Roundcube accepting logins for 
>> any vsite?
>
>
>If removing and redeploying RoundCube to a Vsite didn't fix the problem, 
>then I'd check if IMAP is running, if the user has been blocked by 
>PAM_ABL or other means (such as Fail2ban). RoundCube uses IMAP for user 
>authentication, so you should also check the state of Dovecot, but if 
>that had issues, you'd probably have noticed.
>
>All in all? It could be a great many number of things. If you want, 
>submit a support ticket with "Allow access" ticked and I'll take a look 
>at it.
>
>-- 
>With best regards
>
>Michael Stauber
>_______________________________________________
>Blueonyx mailing list
>Blueonyx at mail.blueonyx.it
>http://mail.blueonyx.it/mailman/listinfo/blueonyx

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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